Last updated: March 8, 2026
UAV Operations Systems, LLC ("AYNA," "we," "us," or "our") operates the AYNA platform at ayna.com and app.ayna.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
When you create an account, we collect:
When you use the platform, you may provide:
Payment processing is handled by Stripe. We do not store credit card numbers on our servers. Stripe collects and processes payment information according to their privacy policy. We receive limited transaction details (amounts, dates, last four digits) for your records.
We automatically collect:
We use your information to:
AYNA's AI crew agents process your data to provide operational features such as compliance alerts, maintenance recommendations, and scheduling coordination. This processing happens in real time to serve your requests — it is not used to train AI models.
We use third-party AI platforms (such as large language model providers) to power agent capabilities. We select providers whose terms prohibit using customer inputs and outputs to train their models. Your operational data — flight logs, client information, certifications, maintenance records — is never used as training data by us or our AI providers.
We may use anonymized interaction patterns (for example, which agent features are used most often, or how questions are typically phrased) to improve how our agents respond and behave. This is about improving the agent experience, not learning your business data.
We may create aggregated, anonymized, or de-identified data from your use of the platform — for example, operational trends, usage patterns, or safety insights. This data cannot be used to identify you or any individual. We may use this aggregated data to improve the platform, develop new features, conduct safety research, and produce industry insights. This use continues even after you delete your account, because the data is no longer personally identifiable.
We do not sell your personal information. We share data only with:
If you create a storefront, the information you add (services, coverage area, portfolio, certifications) is publicly visible to potential clients. You control what appears on your storefront.
Your data is yours. Flight logs, maintenance records, client information, certifications, and all other operational data you enter into AYNA belongs to you. You can export your data at any time.
We retain your account and operational data for as long as your account is active. If you delete your account, we will delete your personal data within 30 days, except where we are required to retain records for legal or regulatory purposes.
We use cookies for:
We do not use third-party advertising or tracking cookies. You can disable cookies in your browser settings, but some platform features may not work correctly.
We use industry-standard security measures including encrypted connections (TLS/SSL), secure authentication, and access controls. However, no method of transmission over the internet is 100% secure.
Depending on your location, you may have the right to:
California residents (CCPA): You have the right to know what personal information we collect, request deletion, and opt out of sale of personal information (we do not sell personal information).
EU/EEA residents (GDPR): You have additional rights including the right to restrict processing and the right to data portability. Our legal basis for processing is contract performance (providing the service you signed up for) and legitimate interest (improving the platform).
AYNA is not intended for children under 18. We do not knowingly collect personal information from children.
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date.
If you have questions about this Privacy Policy or your data, contact us at:
Email: privacy@ayna.com
Company: UAV Operations Systems, LLC